Shipping & Delivery

Local delivery · In-store pickup · White-glove delivery · Lead times

How Ordering Works

A thoughtful approach to bringing your selections home.

01

Explore & Add to Cart

Browse our collection and add the pieces you love to your cart.

02

Submit Your Inquiry

Share your selections and delivery details with our team.

03

Receive Your Quote

We'll confirm availability and provide personalized shipping options.

04

Complete Your Purchase

Review your final invoice and complete payment securely.

Important Shipping Information

Santa Barbara and San Luis Obispo local delivery, as well as in-store or warehouse pickup, is available for many of our items. Artwork and some large furniture pieces may not be eligible.

Local is considered 50 miles from Santa Barbara (zip code 93101) or San Luis Obispo (zip code 93401). Local delivery is provided by an outside service and quoted directly by the service company.

You may arrange to pickup items at our Santa Barbara Store, San Luis Obispo Store or San Luis Obispo Warehouse free of charge, please select ‘Pickup’ for our desired location at Checkout. When your order is ready for pickup, we will contact you to set up an appointment.

Furniture items will be shipped via White Glove Delivery. White Glove Delivery includes protective packaging, delicate handling, room of choice placement, light assembly, and packaging removal. These charges vary due to the size of the item and location the order is being shipped to.

For White Glove Delivery service, please contact us for a quote.

Please note, additional shipping charges will occur when shipping freight items to the following states: MT, WY, ND, SD, NE, KS, AK & HI. You will receive a separate invoice from a representative of these charges. Please contact us for any questions regarding shipping to these States.

Celadon House does not have an in-house delivery service. All shipments and deliveries are done via third party companies.

We will not be held liable for any damages after product has left our warehouse. Any transit damage discovered after the fact and not noted in writing on the Bill of Lading (BOL) will preclude a damage claim with the appropriate company. It is the responsibility of the receiver to inspect all items before signing off on the BOL or allowing the driver to leave. If your order arrives in such a condition, please contact us immediately.

Celadon House will accept responsibility for defective or damaged product if determined to be a manufacturing or quality issue.

We update our website with the estimated lead times as often as possible. Due to the high demand of our products and in the event of an unforeseen delay with production, the estimated lead time is subject to change. Should this occur, you will be notified of changes to the item(s) in your order. Please note, lead times do not include shipping and transit times.